Stay away. I booked transfers for my family both from and to the Istanbul airport and neither went well. For the transfer from the airport, they didn't have my name or information despite having booked it prior. It took around half an hour to get the vehicle. I didn't think it was that big a deal, so I proceeded with the other transfer out of inertia, making sure to confirm times etc.
The return transfer didn't happen. It was set for 4am and no one showed up. When I messaged them around 4:10am they said the vehicle "broke down" and we should take a taxi to the airport. I would never recommend this company to anyone.
EDIT: On top of everything, the company has replied in a very dishonest manner.
1. They absolutely did not keep me informed about the mechanical issue, I messaged them after they were 10 minutes late. I asked them when the vehicle would arrive, but they insisted on me taking a taxi. Screenshot attached, note times are different due to timezones.
2. I don't care about signboards, what I care about is that on my arrival to Istanbul the company had no record of my booked transfer and I had to wait for them to sort that out. Then it took half an hour to get my ride.
This has proven that not only is this company incompetent, they're dishonest too.
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Unutulmaz bir deneyim! Boğaz turu gerçekten büyüleyiciydi, yol boyunca muhteşem bir manzaraya sahipti. Zamanlama mükemmel bir şekilde ayarlandı ve süresi anın tadını çıkarmak için yeterince uzundu. Kaptandan mürettebata kadar herkes inanılmaz derecede sıcak ve misafirperverdi. Akşam yemeği lezzetliydi, özenle hazırlanmış nefis yemekler sunuldu. Gemi içindeki alan temiz ve samimiydi, aileler için harika bir ortam sağlıyordu. Özellikle köprüde isimlerin ve mesajın yazılması çok özel bir dokunuştu! Kesinlikle tavsiye ederim.
Une expérience inoubliable ! Le tour du Bosphore était tout simplement magnifique, avec une vue imprenable tout au long du trajet. Le timing était parfaitement respecté, et la durée permet vraiment de profiter du moment. L’équipage, du capitaine aux membres du personnel, était d’une grande gentillesse et très chaleureux. Le dîner était délicieux, avec des plats savoureux et bien préparés. L’espace à bord est convivial et propre, idéal pour une sortie en famille. Mention spéciale à l’écriture des noms et du message sur le pont, une belle attention ! Je recommande sans hésitation.
An unforgettable experience! The Bosphorus tour was absolutely stunning, offering breathtaking views throughout the journey. The timing was perfectly managed, and the duration allowed us to fully enjoy the moment. The crew, from the captain to the staff, was incredibly kind and welcoming. The dinner was exquisite, with delicious and well-prepared dishes. The space on board was clean and friendly, making it a great environment for families. A special mention for the writing of names and messages on the bridge—a lovely touch! I highly recommend it.
Araç geniş ve rahattı, sürücümüz çok profesyoneldi.
Araç geniş ve rahattı, sürücümüz çok profesyoneldi.
Araç çok rahatı ve genişti sürücü gayet güzel kulanıyordu
Transfer hizmeti çok iyiydi! Şoför tam zamanında gelmişti ve çok nazikti. Yolculuk boyunca rahat ettik. Bir dahaki sefere yine bu hizmeti kullanacağım!
Araç geniş ve rahattı kesinlike tavsiye ederim.
Our experience with Istanbul Luxury Transfer was exceptional! The vehicle was spotless, and the driver was both professional and friendly.
The luxury airport transfer service in Istanbul was fantastic! From the moment we were greeted at the airport, we knew we were in good hands. The vehicle was spotless and extremely comfortable, and the driver was professional, courteous, and punctual. After a long flight, it was wonderful to relax and enjoy the seamless ride to our hotel. This service truly made our arrival in Istanbul stress-free and enjoyable. Highly recommend for anyone looking for a hassle-free and luxurious transfer!
We decided to use a chauffeured car service for a day while in Istanbul, and it turned out to be one of the best choices we made. Our driver was not only professional but also very personable and knowledgeable about the city. He took us to all the must-see spots and some hidden gems we wouldn't have found on our own. The car was luxurious and had everything we needed for a comfortable day out. Having a driver allowed us to relax and enjoy the sights without worrying about directions or parking. It really enhanced our Istanbul experience, and I’d definitely recommend it to anyone looking to explore the city in style and comfort.
Transfer hizmeti çok iyiydi! Şoför tam zamanında gelmişti ve çok nazikti. Yolculuk boyunca rahat ettik. Bir dahaki sefere yine bu hizmeti kullanacağım!
I would like to thank the most reliable and fastest transfer company for all your services. Thank you for the efforts of all employees, especially the drivers.
Yurt dışından gelen misafirlerimizi İstanbul havalimanından şirkete getirmek iş bitiminde araç ile otellerine götürmek üzere telefonla bilgi almak için ulaştığımız andan itibaren bize o güveni ,sıcaklığı hissettirdiler ve anlaştık.Gönderilen araç son derece lüks ve yeniydi.Misafirlerimiz çok memnun kaldılar.Personel arkadaşın çok kibar ve nazik davranması ayrıca çok memnun etmiş.Herşey için çok teşekkür ederiz.
Uzun bir uçuştan sonra İstanbul havaalanında böyle profesyonel bir transfer servisi bulmak harikaydı. Şoförümüz çok profesyoneldi ve bize her türlü kolaylığı sağladı. Tavsiye ederim, özellikle yoğun bir seyahat programınız varsa.
Havaalanından otelimize transfer hizmeti aldık ve çok memnun kaldık. Araç lüks ve konforluydu. Şoförümüz profesyonel ve yardımseverdi. Havaalanında bizi beklediler, vardığımızda valizlerimizi taşıyarak bizi otelimize güvenli bir şekilde ulaştırdılar. Her şey zamanında ve kusursuzdu.
Very good service. I booked the car for 10 pm from Istambul airport but my plane was delayed. I warned the driver and he was waiting for me at 3am when we finally landed.
Трансфер до аэропорта был организован очень хорошо. Спасибо.
If you are looking for luxury and comfortable transfers,you should choose Istanbul Luxury.The team organised very well,you feel safe.
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